FAQs

Frequently Asked Questions (FAQ)

Welcome to Lumos Luxe! Here, we've compiled a list of frequently asked questions to provide you with quick and informative answers. If you don't find what you're looking for, feel free to reach out to our dedicated customer support team.

1. What makes Lumos Luxe lighting solutions unique?

At Lumos Luxe, we pride ourselves on offering high-end lighting solutions that go beyond mere functionality. Each product is a curated masterpiece, blending innovation, design, and craftsmanship to elevate your space with unparalleled elegance.

2. How do I choose the right lighting solution for my space?

We understand that selecting the perfect lighting is a personal choice. Explore our curated collection, consider your style preferences, and feel free to reach out to our customer support for personalized guidance. We're here to help you find the ideal lighting solution for your unique needs.

3. Are Lumos Luxe products suitable for both residential and commercial spaces?

Absolutely! Our high-end lighting solutions are versatile and suitable for a wide range of spaces, from residential homes to commercial environments. Illuminate any space with Lumos Luxe sophistication.

 

4. How can I track my order?

Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this number to track your order on our website or the shipping carrier's site.

5. What is Lumos Luxe's return policy?

Our return policy allows you to return items within 30 days of purchase. For detailed information on returns, please visit our Returns & Exchanges page and reach our customer support team via email.

6. Do you offer international shipping?

Yes, we do! Lumos Luxe provides international shipping. Please check our Shipping Policy for more information.

7. How can I contact Lumos Luxe customer support?

You can reach our customer support team via email or through our Contact Us page. We strive to respond to all inquiries within 24 hours.

Feel free to explore our collection and elevate your space with Lumos Luxe sophistication!